Welcome2022-03-06T19:54:11+00:00

TRANSCRIPTION MADE EASY

PROVIDING TOP QUALITY WORD DOCUMENTS FOR BOTH AUDIO AND VIDEO FILES

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ABOUT US

We are a medical market research and general transcription service that specializes in producing top quality Word documents for both audio and video digital files.  We know how to proof our work and research the Internet to find unfamiliar names, places, and terms. Our focus is not about quantity but quality work and dependable turnaround times!

Sincerely,

Peggy Rabon

Peggy Rabon, Owner

CLIENTS WE WORK WITH

SERVICES

DAPS Provides Professional Transcription Services for Medical Market Research and General Audio and Video Files

OUR MEDICAL MARKET RESEARCH TRANSCRIPTION SERVICES INCLUDE BUT ARE NOT LIMITED TO:

Interviews
Focus groups
Devices
Diseases
Therapies
Medicines
Protocols

OUR GENERAL TRANSCRIPTION SERVICES INCLUDE BUT ARE NOT LIMITED TO:

Interviews
Focus Groups
Seminars
Board Meetings
Podcasts
Conference Calls
Research Interviews

TESTIMONIALS

“I’ve worked with a half-dozen transcription services over the past 15 years, and Peggy’s work is in a class by itself.  Her line-by-line accuracy is excellent; her prompt turnaround is downright inspiring, and her stewardship of projects from beginning to end is very reassuring.  She asks the right questions at the start of a job and her back-and-forth communication in the course of a project is just right.  She’s saved me a couple of times with updates that being with:  “Did you want…?”

George A., Contributing Writer at Forbes Magazine

“Working with Peggy and the DAPS team over the past few years has been nothing short of a pleasure. Timely, communicative, and always on top of next steps before I can get there. Peggy helps my business to move forward, on time, and with the right information, every time.”

Ian A., Largest Privately Owned Family of Logistics Carriers in the USA

“Peggy is the best transcriber with whom I have worked! My needs involve medical market research studies needing to fit excel documentation -often something other companies refuse! Peggy delivers consistent results always including speaker labels which are specific, accuracy of verbatim conversation,sentence and paragraph structure and spelling of difficult terminology exceptional. I highly recommend Peggy & her company”

Jacki K., Sage Research Group

“Peggy was easy to work with and overwhelmingly accommodating.  Her service was very quick and she stayed in constant communication about the process.  I completed this process pro se, and Peggy made is so much easier and far less stressful than anticipated. Thanks, Peggy!”

Jason C., Pensacola, FL.

“Peggy is a very detailed-oriented professional.  When I utilized her talents on a project, I was confident and satisfied with her work.  I highly recommend her for any transcription project.”

Melissa R., President, Dolphin Pumps

“Peggy and her team are our “go-to” resource when we need quality transcripts. Prior to working with Peggy, we would spend hours proofreading transcribed verbatims to include in our research presentations. Now, due to the attention they pay to their work, we can easily provide the voice of the customer directly to our clients. I wouldn’t use anyone else!”

Lorrin Etka-Shepherd, Marketry, Inc.

“We have been working with Peggy and her team since 2018 and so far it has only been a really great experience. There is a true sense of collaboration which is important for our people oriented company where the human relationship is crucial while working together at delivering excellence to our clients. Peggy and her team are transparent, quick to reply and deliver excellent quality work. I truly hope that we will be collaborating for many years to come”

Caroline Keravel, Owner, Qual-World

FREQUENTLY ASKED QUESTIONS

How do I know my information will be protected?2020-07-24T14:49:00+00:00

All of our transcribers sign a Non-Disclosure Agreement upon hiring. We also have a Clean Computer Policy that is signed by each transcriber. This Clean Computer Policy ensures that your data is not saved on any computers for an unreasonable amount of time. This helps to minimize the event of a breach or leak of data from happening.

What is a “good” audio?2020-07-24T14:48:45+00:00

Make sure when you record that background noise is at a minimum. It is amazing how much a microphone can pick up that you do not even notice! To reduce a muffling sound, make sure to speak directly into the receiver or microphone. To avoid crosstalk, make sure each participant knows the rules of taking their turn when speaking. Otherwise we may not hear valuable information that is being said.

Can you transcribe other languages?2020-07-24T14:50:15+00:00

At this point in time, we only transcribe English.

Will accents from non-native speakers pose a problem?2020-07-24T14:50:32+00:00

Our transcribers are skilled in many different areas. We make sure to give the audio to the transcriber who is the most skilled in that accent.

Do you charge extra for bad audio quality?2020-07-24T14:51:11+00:00

No, we do not. It may take us longer to turn it around, but we do our best with what is sent to us with no extra charge.

How do I send my file?2020-07-24T14:51:49+00:00

We can receive them through Dropbox, OneDrive, ShareFile, MailChimp, Citrix, etc. There are many secure apps available to use. If you have a CD, DVD or Thumb drive it is easy to convert to a digital audio file and then send through a secure platform, such as one listed above. This would also save you money on postage!

What types of audio can you do?2020-07-24T14:52:15+00:00

Our most common are mp3, mp4, wav and vox. There are apps available to convert most files to one of these before sending.

 

What is the expected turnaround time for transcripts?2020-07-24T14:52:49+00:00

The expected turnaround time for 60-70 minute audio files and under is 24 hours or less. Audio files 75 minutes or more, we ask for another day or two. Because our number of transcribers varies from 7 to 12 at any given time, we ask for a week to two weeks if given a large project of 20 files or more. It is always recommended to schedule your project before submitting them well ahead of time, so you can be penciled in our calendar and we are ready for them.

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